天美影视

The university will use the student portal and bulletin boards to notify you of various notifications and contacts as necessary. It is your responsibility to be careful not to miss any information.

In the event of a disaster (earthquake, typhoon, heavy snowfall, etc.) that causes transportation services around the campus to stop and disrupts classes and regular exams, the university will provide information on its website as an emergency means of communication. In the event of an emergency, as a general rule, information will not be provided on the "Student Portal."

Regarding absence from classes, "Handling of classes" and "Methods of communication" in the event of an emergency

Counselors with clinical psychologist qualifications will work with you to find solutions to a variety of issues that arise in student life, including stress and mental problems, as well as personal growth, academics, the future, and relationships. If necessary, they can introduce you to Student Affairs and Welfare Department, Career and Employment Center (Aoyama Campus), Student Life Division, Career and Employment Division (Sagamihara Campus), the Health Management Center, and external counseling agencies. Please feel free to use the service as the contents of your consultation will be kept confidential.

Aoyama Campus: Building 7, 1st floor
Sagamihara Campus: Building H, 2nd floor

Click here for details

Aoyama Gakuin University offers counseling services in English (free of charge) so that you can live your university life with peace of mind. 天美影视 Wellness Services, which supports your mental and physical health, is located in the International Commons (1st floor, Building 17). Free English counseling is available three times a week (Wednesday to Friday) during term time (reservation required). Counseling is conducted with full consideration for privacy, so you can feel free to consult about any issues, such as cross-cultural adjustment, academics, relationships, and lifestyle concerns. English-speaking counselors will listen carefully to what you have to say and provide you with appropriate support if necessary.

This is a Tokyo Metropolitan Government project that provides support by phone, email and in person for all kinds of consultations regarding interpersonal relationships, loneliness, anxiety, etc. Consultations are free, and consultations are available once a month in English, Chinese and Korean.

Tokyo Metropolitan Government Consultation for Foreign Residents

This is a consultation service run by the Tokyo Metropolitan Educational Counseling Center that accepts consultations regarding the daily life of foreign residents in Tokyo.
Time: 9:30am-12pm, 1pm-5pm
Location: Tokyo Metropolitan Government Building No. 1, 3rd floor, 2-8-1 Nishi-Shinjuku, Shinjuku-ku, 163-8001
(Tokyo Metropolitan Government Bureau of Life, Culture and Sports, Citizens' Lifestyle Department, Community Activities Promotion Division "Foreigner Consultation")

Sagamihara International Exchange Lounge

In cooperation with Sagamihara City, we provide consultations to foreigners who live and study in Sagamihara City.
Inquiry: 042-750-4150

Japan is an earthquake-prone country. Let's be prepared for emergencies on a regular basis. Also, in the event of an emergency, use social media to contact family in your home country and give the contact information of your close friends in Japan.
It's also a good idea to have an emergency bag at home that contains non-perishable food, drinking water, valuables, clothing, radio, flashlight, and medications.
If you are on campus and a major earthquake occurs, please follow the instructions of the Staff. For information on evacuation locations in the event of a disaster, please refer to the Aoyama Gakuin University Disaster Card, the student life information app "Raifuin Aoyama", and the notices in the classroom.

If an earthquake occurs

1. Ensure your safety: Get under a table or desk to ensure your safety.
2. Secure an exit: Open windows and doors to secure an exit.
3. Check for fire and put out the fire as soon as possible: If you are using fire, wait until the shaking has subsided before putting it out. If a fire breaks out, remain calm and put out the fire as soon as possible.
4. Get accurate information from the radio and television.
5. Check the safety of electricity and gas: If evacuation is necessary, turn off the electricity breaker, turn off the gas main valve, and lock the doors before evacuating. If you feel shaking outside, do not go near high walls or block walls. Also, do not walk under buildings with many glass windows.

Disaster Prevention

Japan is a country where earthquakes occur frequently. It is important to obtain the latest disaster prevention information and prepare for them on a regular basis. On the Disaster Prevention Center website below, you can watch videos about disaster prevention and apply for a disaster prevention experience. We recommend that you participate in a disaster prevention experience at least once.

1. Phone number to call the police: 110 (nationwide)

If something is stolen from your home or you are robbed, contact the police immediately. If you lose something important, go to the nearest police box or police station and submit a "Theft Report" or "Lost Property Report" to have a document issued certifying the theft or loss.

2. If your bank cash card, passbook, credit card, or seal is stolen

Contact your bank immediately and have them block the withdrawal of money from your account.

3. If you lose your passport

If your passport is stolen or lost, you must report the theft or loss to the police and obtain a certificate. Then, take the certificate to the embassy or consulate of your home country and apply for a reissue of your passport.
Please note that you will need your passport when applying for a renewal of your period of stay, but if you are unable to reissue your passport in time, you may be able to apply for a renewal with your residence card and a reissue application receipt issued by your embassy. For more information, please contact the Immigration Bureau directly.

4. If you lose your residence card

Go to the nearest police station, tell them you have lost your residence card, and obtain a "Certificate of Lost Property." Take that certificate, your passport, and a photo to the Immigration Bureau and apply for a reissue of your residence card. Usually, the card is issued on the same day. If you have plans to renew your residence status or carry out other procedures, please do so after the card is reissued.
You must always carry your residence card with you, so if you find out that you have lost it, you must apply for a new one as soon as possible. If you have had your residence card reissued, please notify the International Center as soon as possible. If the university does not have the information on your new residence card, it will cause problems with your residence procedures.
[How to report if your residence card has been reissued] *Please report using any convenient method
① Visit the International Center office and report. Bring your new residence card, passport, and student ID card with you.
② Web Report: Please report via the following URL.